Privacy Policy

Alebora privacy at a glance

Alebora treats player privacy as a core part of secure casino entertainment. We operate in a licensed gaming environment under the Anjouan Gaming Authority, and we design our data practices around clear purposes: account access, identity checks, payment handling, promotion management, gameplay delivery, security monitoring, support, and regulatory compliance. In other words, we use data to keep your casino experience running smoothly, fairly, and safely.

We know Alebora players like sharp value, big promotions, and a clean route from deposit to gameplay to withdrawal. That excitement only works when the platform has strong privacy controls behind the scenes. Our approach is GDPR-aware, player-first, and practical: collect what we need, explain why we need it, protect it properly, and avoid unnecessary data drama.

Our privacy promise

We do not sell personal data. We share information only when there is a valid operational, security, payment, legal, or licensing reason. That keeps the experience fast and protected without turning your personal information into a side quest.

What personal data Alebora collects

When you register, sign in, play, claim promotions, contact support, deposit, or request a withdrawal, Alebora may collect information that identifies you or relates to your account activity. This can include your name, contact details, date of birth confirmation, account credentials, verification information, payment references, transaction history, communication records, and security details linked to your access sessions.

We also collect casino activity data so the platform can work correctly. That may include games played within our 13,000+ game library, stakes, wins, losses, bonus participation, wagering progress, free spins use, timestamps, device data, IP address, browser information, approximate location indicators, cookies, and fraud prevention signals. It sounds like a lot, but each category has a job: accuracy, fairness, protection, or compliance.

Payment data may relate to methods supported at Alebora, including card, wallet, bank transfer, and crypto options. If you want a broader view of available transaction routes, our payments information explains the player-facing side, while this page focuses on the privacy impact of handling transaction data.

Why Alebora uses player data

Alebora uses personal data to create and manage accounts, confirm eligibility, protect logins, process deposits and withdrawals, deliver games, track balances, calculate promotional eligibility, handle support requests, resolve disputes, prevent fraud, and comply with regulatory responsibilities. The purpose is never vague. If we use data, there is a reason tied to operating a safer and better casino.

Promotional accuracy matters, especially for bonus hunters. Alebora may use account and gameplay information to apply the 300% welcome bonus up to £835 + 250 Free Spins, track 35x wagering, assess eligibility for offers such as 100% up to £255 + 50 Free Spins or 50% up to £170, and protect the offer system from abuse. Clear data helps clear value calculations.

We may also use data to send account notices, transaction updates, security alerts, and promotional messages where permitted. You can manage marketing choices where consent or preference controls apply, although important account, security, and transaction messages may still be needed. Nobody wants a missing withdrawal notification hiding behind a marketing opt-out.

How data supports security, licensing, and player protection

Top-tier security is one of Alebora's major priorities. We use personal data to identify unusual access, detect suspicious transaction patterns, stop duplicate or abusive account behaviour, investigate fraud signals, and protect legitimate players. Security checks may feel serious, but they exist so the casino floor stays fair, not foggy.

Because Alebora is licensed by the Anjouan Gaming Authority, we must maintain reliable records and apply controls that support lawful gaming operations. This can include identity verification, age checks, transaction monitoring, dispute review, and cooperation with valid regulatory or legal requests. These duties help protect players and preserve the integrity of the platform.

Security is not only our job. You can help by using strong credentials, keeping your login private, checking account activity, and contacting support if something looks wrong. If you access Alebora from a shared device, sign out when your session ends. A good password is less glamorous than a big win, but it is far more useful when someone tries to sneak into your account.

When Alebora shares personal data

Alebora shares data only with parties that help us run, protect, verify, support, or improve the casino. These may include payment processors, identity verification providers, fraud prevention tools, game technology suppliers, hosting and analytics partners, customer support providers, professional advisers, regulators, and authorities where disclosure is required or justified.

We expect partners to use data only for the relevant service and to apply appropriate confidentiality and security controls. For example, a payment provider may need transaction information to process a deposit, while a verification provider may need identity details to help confirm an account. That is operational sharing, not open season.

Where data moves across borders, Alebora takes a GDPR-aware approach and applies safeguards intended to keep information protected. We do not disclose more than is necessary for the relevant purpose, and we do not sell player data. Your information should support your casino experience - not become someone else's jackpot.

Your privacy rights and choices

Depending on applicable law, you may have the right to request access to your personal data, correct inaccurate information, ask for deletion where legally possible, restrict certain processing, object to specific uses, request portability, or withdraw consent when processing depends on consent. We may need to verify your identity before actioning a request, because privacy rights must protect the real account holder.

Some rights are limited by casino regulation, financial recordkeeping, fraud prevention, licensing, dispute handling, or security obligations. For example, if a withdrawal review is active, Alebora may need to retain relevant data until the review is complete and any required retention obligations are satisfied. The minimum withdrawal is £20, and withdrawals may take 0-5 business days, so accurate account and transaction records are essential.

If your request relates to payout records, account checks, or verification connected with cash-out activity, our withdrawals information can help explain the player process while this privacy page explains how data supports it. We keep the distinction clear so you get useful information without a maze.

Cookies, analytics, and data retention

Alebora may use cookies and similar technologies to keep sessions working, remember preferences, support account security, analyse platform performance, detect abuse, and understand how players use the service. Some cookies are necessary for core functions, while others may support improvement or measurement where allowed. Cookie controls may depend on your browser, device, and available consent settings.

Analytics help us spot errors, improve performance, understand popular features, and keep the experience responsive. We focus on useful signals rather than pointless data hoarding. If a feature is confusing players, data can tell us where the friction lives. Then we fix the problem instead of guessing and hoping the dice land kindly.

Alebora retains personal data only for as long as needed for account operation, legal duties, licensing responsibilities, security, fraud prevention, financial records, dispute resolution, and legitimate business purposes. When information is no longer required, we delete it, anonymise it, or restrict it securely according to our controls. Clean retention is simple: keep what matters, protect it well, and clear it when the job is done.